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Leif’s Coins Shipping Policies
All Orders $199 & Above Include Free Shipping & Insurance
Shipping Price
All orders greater than $199 will be shipped and insured for free. Any order that amounts to $199 or less will be charged a flat fee of $9.95 for shipping and insurance.
Pre-Sale Products & Products on Delay
If an order contains both pre-sale/delayed items and in-stock items, the entire order will not ship until the pre-sale/delayed items become available. If you wish to have in-stock items shipped separately, we recommend placing separate orders: one for in-stock items and one for the pre-sale/delayed items. Additional shipping charges may be incurred on any order that is split to ship in-stock items ahead of pre-sale/delayed items.
Shipping Insurance
All orders are shipped fully insured via USPS, UPS, or FedEx at the discretion of Leif’s Coins, unless otherwise stated on the website. If anything should happen to your order during shipping, our insurance will cover the package (see below for restrictions, which are put in place by our insurer). A signature will be required upon receipt of the package by the consumer at the discretion of Leif’s Coins. You may be permitted to file a claim on our insurance policy provided you directly receive the package from the common carrier. If you agreed to waive signature requirements with your mail carrier, our insurance will not cover your package. If any individual besides the addressee signs for the package — including but not limited to property managers, employees, or neighbors — or if you have us ship to a UPS Store, FedEx Store, or other mailbox and/or locker location, our insurance will not cover your package.
If your package is lost or damaged, it is the responsibility of Leif’s Coins to file a claim with our insurance company. Once the claim is filed, you agree to fully cooperate with any requirement of the investigation. Any disputes regarding damaged items, missing items, or non-delivery must be reported to Leif’s Coins within 3 business days of the delivery date. Failure to cooperate will jeopardize our ability to replace or refund your lost or damaged package. Upon claim approval, we will replace or refund your purchase at our sole discretion.
Order Cancellation Due to Shipping Limitations
Leif’s Coins reserves the right to cancel and refund any order, at our sole discretion, if we are unable to ship the package to the customer’s address via FedEx with both a signature requirement and full shipping insurance. This includes, but is not limited to, addresses where signature confirmation cannot be guaranteed, locations excluded from coverage by our insurer, or addresses FedEx is unable to service. In the event of cancellation, the customer will receive a full refund of the purchase price to the original payment method. Cancellations under this provision are not subject to any market loss policy.
Additional Shipping Information
Shipping to Post Office (PO) Boxes: Any shipment greater than $10,000 in value going to a PO Box will NOT be insured. Insurance on orders going to a PO Box lasts only until the order is received and signed for by USPS.
If your order is shipped and returned to Leif’s Coins by the carrier for an undeliverable reason code, or if you request a delayed shipment date, the order will incur a $30 per month storage and insurance fee from the original order date.
Any order that needs to be re-shipped by Leif’s Coins due to an error that was not the fault of Leif’s Coins will incur a minimum re-shipment fee of $30.
If you have any further questions about the Leif’s Coins shipping procedure, don’t hesitate to contact us.
How Do I Track My Order?
After your order has been shipped, you will receive a confirmation email notifying you of the shipment. When returning to leifscoins.com, be sure that you are logged into your Leif’s Coins account and you will be able to view the tracking number associated with your recently shipped order. You can enter this tracking number at USPS.com, UPS.com, or FedEx.com to view the status of your shipment and see an estimated delivery date.